International Trade Coordinator

Join our team and play a key role in keeping goods moving around the world! You’ll work with customers, suppliers, and logistics partners across 60+ countries, helping coordinate the shipment and delivery of our much-loved brands to much-loved pets.

Overview of the Role

As the International Trade Coordinator, you will be responsible for coordinating the end-to-end logistics of our imported and exported products across international markets. You will liaise with external partners to ensure the smooth and efficient movement of goods worldwide.

Main Responsibilities

• Coordinate international transport and delivery arrangements for imports and exports, including movements through third-party warehouses.
• Prepare and check shipping, customs and veterinary documentation, ensuring information is accurate and compliant.
• Track shipments, maintain transport records and keep customers, suppliers and internal teams informed.
• Work with colleagues across procurement, manufacturing and warehousing to coordinate orders, priorities and stock availability.
• Liaise with customers, logistics providers and relevant authorities to support the smooth movement of goods.
• Process purchase orders and import notifications using company and government systems.
• Keep up to date with trade requirements and supply-chain risks and help improve team processes and resources.
• Undertake any other duties and responsibilities that are reasonably required by the business.

Skills, Experience and Qualifications Required

Essential

• Experience within an international role, preferably freight forwarding, import, export or customs
• Understanding of Inco terms & customs classifications
• General import and export formalities
• IT Literate, including Microsoft office and confident using 3rd party booking platforms
• Customer focussed attitude
• Eye for detail and accuracy
• Lateral thinker, capable of managing multiple priorities calmly
• Full Driving Licence

Desirable

• Knowledge of TSS process
• Experience generating CHEDs via IPAFFS
• Experience importing and export foods